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Suspending/Unsuspending Accounts

 

Instead of reading this, you can watch the movie tutorial.

You can find this in WHM under Account Functions.

If your resold client is suspended, you can unsuspend them in WHM. Click Suspend/Unsuspend Accounts in the left menu, highlight the domain, and click unsuspend. If you cannot, then there is a security ticket that must be resolved first; please contact support@availhosting.com for assistance.

Note: You're able to customize your company's suspended page - this will be the page your customers will see if you suspend their account. To edit it, please follow these steps:
1) Log into WHM
2) Click on Modify Suspended Account Page
3) Modify the HTML code and click Save.



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