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Accessing Web Disk and WebDav
Web disk (also known as Web Dav) is a drag-and-drop interface which allows you to access...
Views: 3085

Apache Error Logs
When you check the error logs, you can see many things. Some things you can ignore: File...
Views: 2714

Apache Handlers, running html as php
Apache handlers allow you to control what Apache will do with certain file types. When...
Views: 2822

CGI center
The CGI Scripts icon is NO LONGER available to use. We apologize for the inconvenience, as...
Views: 2799

Copy Entire Database or Rename Database
Is there a way for me to copy an entire database in cPanel? Is there a way for me to copy an...
Views: 2886

cPAddons
CPaddons are no longer available. You will need to use Fantastico De Luxe or QuickInstall...
Views: 2931

Custom error pages
To create a custom error page for your account, please login to cPanel and click Error Pages,...
Views: 2731

Document Root Changes
We can no longer change the document root for your main (primary) domain. This disables...
Views: 2702

Error Page Codes
What are Error Codes? These numbered error codes are how the server tells website visitors...
Views: 2638

GnuPG keys
GnuPG is a publicly available encryption scheme that uses the "public key" approach. With...
Views: 2901

Hidden files
Hidden file and folder names start with a dot. Examples: .htaccess .htpasswd .fantasticodata...
Views: 2683

How do I backup / restore / move from one cPanel host to another?
How can I restore my site with old/previous content? Please submit a support ticket with your...
Views: 2775

How do I create a MySQL database, a user, and then delete if needed?
Before you read this article, why not watch the movie tutorial instead? Guide for...
Views: 2688

How do I create and delete a cron job?
Cron Jobs run scheduled tasks at specific times. This is good to set up automated...
Views: 2835

How do I create and remove an Addon Domain?
Before reading this article, please consider watching our movie tutorial on how to create an...
Views: 2620

How do I deny IP address access?
Do you want to stop someone from visiting your website? This tool will block anyone from a...
Views: 2623

How to backup/restore your MySQL database
If you run a database driven website, it is important to backup your databases, periodically....
Views: 2620

How to change DNS zones (MX, CNAME, and A records)
With cPanel 11.25, you now have access to make some of these changes. Note: This effect will...
Views: 3534

How to change permissions (chmod) of a file
Permissions can be very important when it comes to hosting your website. Permissions can...
Views: 2932

How to change the password of your cPanel account
There may be times where you would like to change the password of your account. It is...
Views: 2573

How to connect to the MySQL database
Configuration Settings: Host = localhost (literally put localhost) Database name =...
Views: 3020

How to create blacklists
You may use Spam Assassin to stop (blacklist) someone from emailing you. Here is a video...
Views: 2614

How to create/edit/delete a file using the File Manager
There may be times when you wish to create, edit, or delete a file or folder in your...
Views: 2652

How to disable anonymous FTP
Anonymous FTP is disabled by default. You will require a Business plan or better to enable...
Views: 2629

How to download a home directory backup
Backups are very important part of maintaining a website. It is important to backup your...
Views: 2573

How to generate/download a full backup
A full backup is a backup of all of your files, e-mail, databases, etc. To run a full...
Views: 2537

How to import your MySQL database
How can I import a database? Go to phpMyAdmin Click the new database name in the top...
Views: 2707

How to install a script using Fantastico
Fantastico is a great addition to cPanel, which allows users to install the great open...
Views: 2553

How to log into cPanel
Please watch our movie tutorial on how to login to cPanel. Please note that you only get...
Views: 2705

How to navigate through File Manager
File Manager is an quick and easy way to navigate through you files. To access File Manager:...
Views: 2462

How to park a domain on an addon domain
cPanel has yet to offer this option although it can be done. In order to park a domain on...
Views: 2641

How to Password Protect one file
This is an advanced design tutorial. If you are a beginner, we recommend using the cPanel...
Views: 2637

How to redirect a subdomain to another page
You might want your sub domain to redirect to another page. To accomplish this, please do...
Views: 2513

How to remove a script from Fantastico
There may be a time when you would like to remove a script which was installed through...
Views: 2624

How to repair a broken database
MySQL queries or tables stop working If you get an error which says, "so-and-so is marked as...
Views: 2778

How to upload a file using the File Manager
You may want to upload your files directly through cPanel. You can do this through the File...
Views: 2526

How to upload to an Addon or Subdomain
Option 1 In a FTP client enter this information. Host = add on domain name User =...
Views: 2675

How to use GZip
We support sending gzip files, or gunziping/gzipping files on the shared server. This is...
Views: 2733

How to view website statistics in cPanel using AWStats
When you have a website online, you may want to check on how many people are coming to your...
Views: 11544

htaccess long lines
Sometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a...
Views: 2579

I accidentally deleted the public_html or www folder.
If you delete the www folder, your site should still load properly. If you delete the...
Views: 2587

I already own a hosting package and want to add a 2nd domain.
Please remember that a Hatchling plan cannot add a second domain for hosting. Even domain...
Views: 2602

I created an Addon Domain, why did it say Subdomain added?
Help! I added an addon domain, but cPanel said a subdomain has been created. Please ignore...
Views: 2403

I want to create an addon domain but do not want to change my name servers first.
I want to create an addon domain but do not want to change my name servers first. Email a...
Views: 2606

I want to set the folder for my addon domain to something outside of public_html.
The cPanel X3 theme will allow you to specify a path outside of public_html. If you do not...
Views: 2560

Image Manager
The Image Manager allows you to view and modify images in your account. You can change the...
Views: 2752

Incorrect diskspace and information in cPanel
Your cPanel keeps disk space usage for your entire account, email accounts, databases, and...
Views: 2617

Index Manager
Go to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a...
Views: 2673

Internal Server Error help, 500 error
Internal server errors can be caused by a few different things. Please check the Error Logs...
Views: 2612

Invalid maildirsize error
How to fix the error "invalid maildirsize": Login to your server via FTP or File...
Views: 2502

Is Agora Cart available?
Agora Cart is no longer available in cPanel. Instead, you can download the installation...
Views: 2549

Latest Visitors
You will find an icon for this in cPanel, under the Logs section. This function will show...
Views: 2649

Learn cPanel
These are great resources we hope will help: Video Tutorials by cPanelOfficial cPanel User...
Views: 2698

Local, Backup, and Remote Mail Exchanger
This is a setting that tells AvailHosting how to handle your incoming emails. We recommend...
Views: 4607

Lost database password
Forgot your database's password? You must create a new user with a new password. Do not...
Views: 2535

Mail Folder
AvailHosting uses a maildir system, which means that all your email boxes and messages are...
Views: 2620

Manual for cPanel
Yes, a manual for cPanel is available. Go here to view it.
Views: 3322

Mobile Pushmail, Z-push
Z-Push is added to QuickInstall. It's an open source activesync protocol that allows users...
Views: 2773

My new domain is showing a search portal page, or advertising page.
If you recently changed your IP address (i.e. you bought a dedicated IP or an SSL...
Views: 4710

MySQL database size limit
There is no limit for the size of databases. MySQL is only limited to the size of your...
Views: 2459

Need to review all the scripts in Fantastico?
To view all the scripts offered inside Fantastico, including each version and support links,...
Views: 2650

None of my CGI scripts are working on the server. How do I get them to work?
First, make sure the script files are in the cgi-bin folder. Second, make sure the file...
Views: 2481

Park Wrapper Error
When trying to add an addon domain, or parked domain, you might run across a 'Park Wrapper...
Views: 3159

Password Protect Directories icon
To password protect directory: Note: At this time, cPanel can only protect directories, not...
Views: 2554

PHP settings that cannot be changed
PHP has been configured to use the following settings on our shared and reseller servers:...
Views: 2658

phpMyAdmin
phpMyAdmin is a tool written in PHP to handle the administration of MySQL over the web....
Views: 3002

PhpMyChat
PHPChat is a script that was available through cPAddon, in cPanel. Unfortunately, cPAddons...
Views: 2941

Please read before creating a subdomain
When you create a subdomain in cPanel, you will be asked to choose the name of the...
Views: 3324

Please read before creating an Addon Domain
About addon domains Addon Domains are handled like subdomains as far as the server is...
Views: 2896

Proper MIME types
Mime types tell browsers how to handle specific extensions. For example, the text/html mime...
Views: 2722

Proxy access for cPanel, WHM, and webmail. Needed to bypass firewalls.
With your Linux Shared Hosting accounts, you have access to a control panel that contains...
Views: 3166

Public_ftp folder
The public_ftp folder is used for storing files which are available with anonymous FTP. You...
Views: 3644

Public_html folder
The public_html folder is the web root for your primary domain name. This means that...
Views: 2769

QuickInstall
QuickInstall, our in-house script auto-installer, is functioning on all shared and reseller...
Views: 8560

Raw Access Logs
Raw Access Logs allow you to see who has accessed your site without the use of graphs,...
Views: 2640

Secure cPanel login
How do I use shared SSL to access cPanel ? Use https and our IP address, followed by the...
Views: 4720

SEO Tools section in cPanel - Attracta
Shared webhosting customers may have noticed a new section in cPanel called Search Engine...
Views: 3450

Style Change in cPanel
Login to cPanel and click Change Style. Click the radio button under the style you like....
Views: 2705

URL redirect, how to create
WARNING Never create a redirect for domain.com to www.domain.com or from domain.com to...
Views: 2557

Username, how can I change my control panel username?
Shared Unfortunately, you may not change the user name associated with your control panel....
Views: 2683

Viewing your disk space usage.
Login to cPanel, and under Files, click Disk Space Usage. This page shows you where disk...
Views: 2664

Web page stats outside of cPanel?
Can I make my web statistics public, or viewable by another person? We can create a symlink...
Views: 2700

Webmail icon
You can check the webmail for any account by logging into domain.com/webmail with the full...
Views: 2808

What are Cron Jobs?
A cron job is a Linux command for scheduling a task to be executed sometime in the future....
Views: 2861

What do I put for the cron job Command ?
Command lines. Examples only! Bold sections must be changed. Shared, Reseller, SEO...
Views: 2836

What happened to the search engine submitter that was in cpanel?
It was removed by cPanel because all search engine submitters are obsolete. The search...
Views: 2649

What is a Document Root folder?
The document root is the folder where you keep website files for a domain name. Since cPanel...
Views: 2773

What is a favicon?
The favicon is the favorite icon, used in your browser favorites and bookmarks. You can...
Views: 2511

What is a parked domain? How do I create and delete one?
Parked domains are additional domains which you host on your account. They will display the...
Views: 2713

What is a subdomain name? How do I create and delete one?
A subdomain is a second website, with its own unique content, but there is no new domain...
Views: 2682

What is an addon domain?
An addon domain is a fully functional domain that can be created from within your control...
Views: 2720

What is Fantastico?
Fantastico De Luxe is the leading auto installer for cPanel servers. With more than 10,000...
Views: 2681

What is hot linking? How do I enable and disable hotlink protection?
Hot link protection prevents other websites from directly linking to files and pictures on...
Views: 2775

What is the difference between parked, addon, and subdomains?
A subdomain is a second website, with its own unique content, but there is no new domain...
Views: 2514

What is the path to an addon domain?
AvailHosting The path is public_html/addondomain.com and can be accessed via File Manager or...
Views: 2736

Why can't I log into my cPanel, WHM, or webmail?
Most networks have a firewall setup to block access to the ports required for cPanel, WHM,...
Views: 2565

WordPress Super Cache plugin
Word Press Super cache will be installed by default with all new Fantastico WordPress...
Views: 2545